The time frame for order delivery is divided into two parts:
We DO NOT ship to: India, Iceland, Bermuda, Argentina, Myanmar, Nepal, Iran and North-Korea.
Please note: Some Asian and African countries require additional tariff and custom clearance costs* to be collected by the logistic company in order to deliver the parcel to the stated address.
*Tariff and custom clearance costs is the tax levied upon goods as they cross national boundaries, usually by the government of the importing country.
For multiple ordered, pre-ordered or back-ordered items:
If your order contains multiple, pre-ordered or back-ordered items, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Refund and Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
There is a problem with my order. What do I do?
Please contact us at email@example.com and we will work to correct the problem as soon as possible.
+ When will I get my order?
We offer Free Worldwide Shipping available to 38 countries including the EU, UK, US, Canada & Australia.
Shipping time highly depends on the country, please notice the below details:
We DO NOT ship to: India, Iceland, Bermuda, Argentina, Myanmar, Nepal, China, Iran and North-Korea.
To get the latest updates on shipping times message us: firstname.lastname@example.org
Please note that we require 1 to 4 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Please consider any holidays that might impact delivery times.
+ How to track my order?
You will receive a confirmation email, containing a tracking ID and a link to follow the journey of your package.
You can also check the status of your order by emailing us at email@example.com
+ What if I didn’t receive my order after the given time of getting the shipment notification?
No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at firstname.lastname@example.org. We would be glad to help you at any time!
+ Will I have to pay customs or any other import or VAT charges?
No you will not. Once you placed your order there will no more surprises or any hidden costs. Egypt not included.
+ Where does Modern Man Boutique® ship?
We provide fast worldwide shipping with tracking to over 200 countries & regions.
+ What is your return policy?
Our return policy is stated here
+ There is a problem with my order. What do I do?
Please contact us here or at email@example.com and we will work to correct the problem as soon as possible.
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